Your Privacy Matters to Us

Learn how CXWARE collects, uses, and protects your information to ensure a safe and transparent experience with our services.

CXWARE (“CXWARE,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information across websites operated and maintained by CXWARE, including cxware.com and any associated subdomains. It also applies to our services provided on behalf of our clients and business partners.

By accessing or using our websites and services, you agree to the terms of this Privacy Policy and our Terms of Use.

 
Information We Collect

Personal Information: We may collect personal information when you interact with us, such as:

  • Name

  • Email address

  • Phone number

  • Mailing or billing address

  • Occupation and industry

  • Social Security number or state-issued ID (for verification purposes)

  • Payment or financial details

  • Audio, video, or photographic data (e.g., for training or support calls)

  • Device and network identifiers (IP address, browser type, etc.)

  • Geolocation data, if enabled

  • Information provided via forms, forums, chats, or surveys

 

Cookies and Tracking Technologies: We use cookies and similar technologies to collect information automatically. These technologies help us analyze trends, administer the website, track user movements, and gather demographic information.

You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our site.

Information from Third Parties: We may supplement data we collect with information obtained from third-party sources for marketing, verification, or analytics purposes.

How We Use Your Information We use your information to:
 
  • Deliver and manage services requested by you or our clients

  • Provide access to resources, tools, and support

  • Respond to inquiries or communications

  • Process applications and onboarding for employment or partnerships

  • Send marketing communications with your consent

  • Analyze and improve our services, websites, and operations

  • Conduct surveys, market research, or service feedback

  • Comply with legal obligations and resolve disputes

Disclosure of Information We may share personal information:
 
  • With trusted third-party service providers who perform services on our behalf

  • As required by law or to protect rights, property, or safety

  • During corporate transactions such as mergers, acquisitions, or asset sales

  • With clients and partners when we provide services on their behalf

  • With your consent or at your direction

We require third-party providers to safeguard your data and use it only for the purposes outlined in our agreements.

Data Retention We retain personal information only as long as necessary for the purposes stated in this policy, or as required by law. When no longer needed, data is securely deleted or anonymized.
 
Children’s Privacy Our websites and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Security We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to use commercially acceptable means to protect data, no method of transmission or storage is 100% secure.
 
Third-Party Links and Content Our websites may contain links to external websites or third-party services. We are not responsible for the privacy practices or content of those entities. We encourage you to review their privacy policies.
 
Your Privacy Choices You may opt out of receiving marketing emails by following the unsubscribe instructions in those emails or by contacting us. To access, update, or delete your personal information, please contact us directly.
 
California Privacy Rights Residents of California and certain other jurisdictions may have specific rights regarding their personal data, including the right to access, delete, or opt-out of the sale or sharing of their information. To exercise these rights, contact us using the details below.
 
Policy Updates We may revise this Privacy Policy from time to time. Updates will be posted on this page with the “last updated” date. Continued use of our services indicates your acceptance of any changes.
Contact Us If you have questions about this Privacy Policy or wish to update your personal information or preferences, please contact us at:

[email protected]  

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